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The mobile voting product and first-party poll results are being retired. Read the retirement notice. Terminal research, saved briefings and support for historical data requests remain available.

Axiom ships Pulse, Connect, and Veritas on one organisation and plan. The mobile voting product is being retired.

• Pulse is a private workspace for authorised teams: public records, constituency context, Parliament, and reviewable briefs. Live access stays at terminal.pulseuk.app.
• Connect is the organisation CRM. It is not sold standalone at launch.
• Veritas is UK e-signature. It is plan-only until the product ships.

Email support@pulseuk.app. Use a clear subject and enough context for us to route the request. The same address covers product, privacy, consultancy, partnership, and media questions.

• Product and access: support@pulseuk.app
• Billing: support@pulseuk.app
• Privacy or deletion: support@pulseuk.app
• Consultancy or media: support@pulseuk.app

Terminal is the authenticated product at terminal.pulseuk.app. It is a private workspace for authorised teams, with organisation-based access.

It brings public records, constituency context, and Parliament activity into one place so a team can see what moved, inspect sources, and produce a brief with citations, assumptions, and limitations still attached.

Public pages never expose private workspace data. Read the product overview.

Start at Terminal sign-up or pricing. Personal, Team, and Organisation plans can be purchased from checkout. Enterprise is arranged with us.

You need a Terminal account plus membership in an organisation. Paying, or being invited, is what creates usable access — a former mobile login does not grant workspace access.

Open the Axiom portal and use your Axiom account. After you authenticate, choose Pulse, Connect, or Veritas. Each product keeps its own session.

If sign-in loops or drops you on an access error, see No access and Unable to load access.

A Terminal workspace belongs to an organisation. Personal is one named user. Team allows up to five users with member invites and admin controls. Organisation allows up to twenty users with organisation billing. Enterprise is custom.

If you land in the wrong workspace, switch organisation before you read a number. Invites come from an admin on that organisation — we cannot add you to someone else’s workspace from a public email without the admin’s involvement.

Briefs are decision records for the room: what changed, why it matters, what is safe to say, and what happens next. They are meant to keep sources, dates, assumptions, and limitations inspectable rather than flattening them into a confident paragraph.

Treat a brief as a reviewable argument, not as an official statistic. Check the citations before you reuse a sentence elsewhere.

Your Terminal account signed in, but it does not currently have access to any organisation.

Ask an admin on the intended workspace to add you, or email support with the account email you used. Include whether you expected a personal checkout, a team invite, or an existing organisation.

We could not verify your organisation membership. Sign out and back in.

If it keeps happening, email support@pulseuk.app with your Terminal account email and the page URL you opened.

Search the constituency directory, select a seat and follow its Parliament research link.

If the list is empty, that dataset may not be available for your workspace. Email support with the workspace name and the page URL.

Check your filters and the source publication date. If a source is unavailable, retry the view or return to the original record.

If the view stays empty, contact support with the workspace and page URL. See Evidence and limits before drawing conclusions from missing data.

Open the source, date, geography, method, and limitation before a sentence becomes the team’s position. Facts stay separate from interpretation.

Terminal does not replace Parliament’s own record. If a brief and a source disagree, the dated source wins.

No. Former mobile accounts and Terminal accounts are separate even if the email matches. We do not merge them automatically.

Data requests must say which product you mean. Privacy and deletion for the app do not delete Terminal, and the reverse is also true.

Use the reset option on the Terminal sign-in screen. Contact support for help with historical mobile account records.

We do not store passwords in the Axiom database, so we cannot look yours up or email it back to you. Never send a password to support.

Terminal is restricted to authorised users and may require membership in an organisation. Named-user seats are part of the plan you buy.

If you can sign in but cannot see the workspace, you are usually missing membership rather than a password. See No access.

Public Terminal plans are Personal at £49.99/month for one user, Team at £199.99/month for up to five users, and Organisation at £499.99/month for up to twenty users. Enterprise is quoted.

Personal is a private workspace with standard support. Team adds invites and admin controls. Organisation adds organisation billing and commercial rollout support. Full comparisons are on pricing.

Paid plans start from pricing or Terminal sign-up. Checkout runs on the Terminal site, not on pulseuk.app.

Have the email you want on the Terminal account ready before you pay. App accounts are not billed through this checkout.

Nothing is charged if you leave checkout before it completes. Start again from pricing when you are ready.

Change of plan, seat count, card, or billing email is handled on the Terminal account. If you cannot find the control, email support@pulseuk.app from the account email and say which organisation and plan you mean.

Admins on Team, Organisation, and Enterprise workspaces are the people who should make those changes.

Invoices for self-serve plans are issued through Terminal billing. If you cannot see one, email support@pulseuk.app with the account email and approximate charge date.

Enterprise invoicing is arranged as part of that agreement.

Enterprise covers custom seats, access controls and member governance, security, retention, and data-residency options, priority support with rollout guidance and SLAs, plus invoicing, procurement, and volume pricing.

Email support@pulseuk.app with organisation size, the decision Terminal needs to support, and any procurement constraints.

Public records and research sources can change as new material is published or corrected. A screenshot may show an earlier version.

Check the source, publication date and filters in Terminal. Saved briefings retain their own context; recheck citations before reusing them.

No. Axiom aims to present information neutrally and does not endorse parties or candidates.

If a result looks wrong or is being presented as an endorsement, email support with a screenshot and the filters you used.

Terminal uses an account email and organisation membership. Historical mobile records may include profile demographics and account-linked poll responses. See our privacy information and contact us about access or deletion.

A previous mobile installation may retain preferences, onboarding drafts, and a local vote-history cache on your device. Service logs such as IP address and request metadata may be kept to operate the service.

The full list is in the privacy policy.

Email support@pulseuk.app from the address associated with the account. Say whether you want a copy, a correction, or deletion, and whether you mean the app, Terminal, or both.

We may need to verify identity before acting. App and Terminal accounts are handled separately.

No. Axiom is intended for adults aged 18 or over. We do not knowingly collect personal data from children.

If you believe a child has an account, email a privacy request so we can delete it.

We do not sell personal data, and we do not use third-party advertising SDKs for tracking.

Axiom may use service providers to operate the product. Those processors and your rights are described in the privacy policy.

Consultancy helps political teams build the polling operations, data models, and briefing workflows behind a difficult choice. The work starts with the decision, not with a dashboard.

The usual handover is a traceable evidence model and a method the team can keep running. Read how an engagement is structured.

Email support@pulseuk.app with the decision, the owner, the audience, the geography, and the deadline. Say what “good enough to brief” means for that room.

Do not attach confidential source files, private datasets, or credentials to the first message. We will ask for a safer route if the work requires them.

Email support@pulseuk.app with your outlet or organisation, the deadline, and what you need.

For a quote about app results, include the question wording, window, geography, and the participating-user limitation you intend to publish.

Most access problems are the wrong product, the wrong account, or a missing organisation membership.

• Confirm you are in the app or in Terminal — not both with the same expectation.
• Sign in with the account for that product, then pick the intended workspace.
• Reload once and retry the action.
• For Terminal charts, try 30d and confirm a constituency is selected if you are in constituency mode.
• Record the page URL and the exact error text before you email.

Include the product, the account email, the page URL, the action you tried, any visible error text, and the scope, window, or constituency if relevant. A screenshot helps when it does not expose secrets.

The panel at the top of this page is a copyable starter for app, Terminal, and billing requests.

Never send a password, session cookie, API key, or authentication token. Do not send confidential source material or private datasets to the public support address.

If a screenshot would reveal those, crop it. We will never ask you to paste a password into email.

Email support@pulseuk.app from the account you use, or another address if you are locked out, and say so. Include the page URL and the error text.

Open the Axiom portal to choose a product, or open Pulse directly at terminal.pulseuk.app/terminal after you have an organisation.